easyCBM Troubleshooting

Why am I unable to give a benchmark test?
There is a date range setting for each Benchmark Window that is determined by the district Head Admin. The benchmark window needs to be open in order for s...
Thu, 30 Jan, 2025 at 10:23 AM
Where can I get help with easyCBM Lite and Teacher Deluxe?
easyCBM has multiple versions available to customers: Lite Version Teacher Deluxe Version District Version Due to contracts, Riverside Insights doe...
Fri, 15 Oct, 2021 at 9:25 AM
The percentile lines are zig zagged in the reports. How do I fix this?
Role: District Administrator, School Administrator Issue The percentile lines in the reports are shown in a zigzag pattern. Resolution This occurs wh...
Thu, 30 Jan, 2025 at 10:22 AM
Does easyCBM® Use Flash?
Issue Does easyCBM® still use Flash for audio? Resolution easyCBM® does not use Flash as all Flash dependencies were removed in June 2017. All audio t...
Thu, 30 Jan, 2025 at 10:21 AM
Is Basic Reading Recommended For General Ed Students?
Basic reading is not designed as a screener for general ed students. Proficient Reading is the required screener. Basic Reading should only be used as a scr...
Tue, 2 Nov, 2021 at 8:47 AM