Self-Help Portal

Riverside Insights Return Policy Customers can return Orders within 60 days of the invoice date. As long as the following criteria are met. Overstock ...

If you have completed your vendor forms, please send them directly to Riverside Insights at vendorforms@riversideinsights.com If you need access to the ...

At Riverside Insights, we strive to offer personalized service at all times. If you need assistance with an order, whether you are a new or existing custome...

How can I make changes to an order I've already placed? If you have already placed an order with Riverside; the quickest way to inform us of any cha...

If your organization has placed an order with us before and already has an account, then you can place an order using a PO. Send orders to orders@rivers...

For our Group Administered Assessments such as CogAT or Iowa and our Individually Administered Assessments such as WJ-IV or BDI-3, it normally takes 1-3 bu...

For the fastest response, please use our automated Order Status Checker. If your order is showing as not processed, it is still awaiting entry. Due to high ...

Most orders are delivered 10 to 15 business days after we have processed your order, depending on your chosen shipping speed. Note: Some Print-On-Demand...