Riverside Insights Clinical Technical Support and Customer Service for our individually administered assessments such as WJ-IV and BDI-3 can be reached Monday - Friday from 8:00am - 4:00pm CT.

Riverside Insights Group Customer Service for our group administered assessments such as CogAT and Iowa can be reached Monday - Friday from 8:00am - 4:00pm CT.


Riverside Insights Group Technical Support for easyCBM and DataManager for CogAT and Iowa testing can be reached Monday - Friday from 7:00am - 6:00pm CT.


To reach us outside of normal business hours for an inquiry, please email inquiries@service.riversideinsights.com. Please be sure to include the product you are needing assistance with in the subject line of your email.

To reach us outside of normal business hours to place an order, please email orders@service.riversideinsights.com. Please be sure to include the product you are needing to order in the subject line of your email. You may also visit our eCommerce site to place your order online here.