I am having trouble accessing certain parts of your website or experiencing issues when ordering : Self-Help Portal

There are several reasons why websites may fail due to outdated cookies and cache:

Outdated Information: Websites use cookies to store information about a user's preferences and browsing history. If the information stored in cookies becomes outdated, the website may not work as expected.

Conflict with Updates: When a website is updated, its cookies and cache may become incompatible with the new changes. Clearing them can help resolve any issues that may arise from this incompatibility.

Slow Loading Speed: A buildup of old cache files can slow down the loading speed of a website. Clearing the cache can help improve the speed and overall performance of a website.

Login Issues: Cookies are often used to store user login information, such as a username and password. If the cookies become corrupted or outdated, the website may have trouble recognizing the user's login information, leading to login issues.

Broken Links: Cache files can store outdated versions of a website's pages, which can lead to broken links and incorrect display of information. Clearing the cache regularly can help ensure that the website is up-to-date and functioning properly.

In summary, clearing old cookies and cache can help resolve a variety of issues that may arise on websites, such as outdated information, compatibility issues with updates, slow loading speed, login problems, and broken links.

Here are some instructions on how to clear Cookies and Cache for several popular web browsers.