I exported users from BDI-2 to import to BDI-3 but the imported users do not have locations associated to them, why? : Self-Help Portal

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I exported users from BDI-2 to import to BDI-3 but the imported users do not have locations associated to them, why?

Modified on: Thu, 18 May, 2023 at 6:43 AM

BDI-3™ handles locations and hierarchy differently from BDI-2™, therefore locations will not be exported from BDI-2™ for import to BDI-3™. Please manually assign users to locations after the import. Contact your administrator for additional information regarding locations.

If you have the rights to import and export data in the platforms, please find the instructions for a BDI-2 Export to BDI-3 Import below:

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I exported users from BDI-2 to import to BDI-3 but the imported users do not have locations associated to them, why?

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